My Wireless Router Won’t Connect to The Internet! What should I do?

You are having troubles to connect your wireless router to the internet and wondering what to do. Perhaps your videos on your smart device are taking ages to stream to your new HDTV. Maybe your devices are not connecting to the router. These are only a couple of problems you might be experiencing with your home network. Your router is a valuable device but can cause problems as well. Luckily, we are tech savvy to help solve your connection problems.

You can also check out this: Eero vs. Luma: Wireless Mesh Network Comparison

There are a few things you first need to know and that are how the wireless router works and performs.

Connect your wireless router

How does a wireless router work?

What a wireless router does is the path a way for data packages between different networks. Furthermore, it is an access point and helps to share the inbound Internet connection from devices to the network setup. The good news is that the majority of Wi-Fi routers are great at what they do, but when it starts to act up it causes a problem.

The biggest problem occurs between the local area network and Internet. This causes major problems and leaves you dropped connections and more. The good news is you can solve these problems and found in most routers. Here you can find frequently asked questions and how you can solve the problem.

Check this for THE ASUS RT-AC3200 ROUTER  

Troubleshooting the Internet Connection

Why does my router not connect to the Internet?

This normally happens when you purchase a router and follow the instruction set out by the manufacturer. This normally consists of disconnecting your old router and replacing it with a new one. Even when following the instructions you see the connection between the router and your computer, but your browser does not work.

Performing the following steps can help flush out the information available from the previous router:

  • On the modem, unplug all the network cables and do the same with the DSL connection and the replacement router cables.
  • Leave the device unplugged for more than 30-seconds.
  • Now reconnect the FiOS, DSL, or coaxial cable to the modem and wait until you see the WAN light come on.
  • Now connect the router cables and the Ethernet cable running from the modem to the WAN port of the router.
  • Turn on the power of the router and see if the connection light of the Internet comes on.

Now try to use your Internet browser to reach the setup instructions.

The software does not identify the wireless router

Normally the CD included is supposed to detect the wireless router when used on your computer automatically. Unfortunately, this is not happening so what should you do now?

Solving the problem – with a new router that has an automated setup this is a common problem. The good news is you can bypass this and access the management interface of the router. Take an Ethernet cable run from your connected device to one of the router LAN ports. Now access the network settings on your computer by using the Control Panel/Network & Internet/ Network & Sharing Center and Change Adapter Settings.

On the Local Area Connection right-click and select the properties setting. Now click the TCP/IP v4. The Internet Protocol Version 4 window opens up, click through on the radio button, now select the “Use the subsequent Internet Protocol address.”

Under this address type in an address that is equivalent to the default Internet Protocol one on the router. You can find this information provided in the documentation received with your router. For example, if the address of the router is, type

Now under the Subnet Mask, you can type in “,” this is your home network. Now for the Gateway, you can use the routers default IP. What it does is set the computer and the router on the same network. Now you should be able to access the web browser to input the Internet Protocol address. All you need to do is input the routers number and it will prompt you to enter the administer details.

Once accessing the management interface, it allows you to set up the wireless connection manually.

The SSID keeps disappearing

There are times that the wireless network name or the SSID is no longer available. Fix it as follow:

  • Access the control panel/network & internet/network & sharing/manage wireless networks on your computer.
  • Once you see the network listed, click on the icon with a right-click and access properties. At the option, “Connect even if the network is not broadcasting its SSID.
  • If you find the networks not listed, click the “Add,” select “Manually connect to the wireless network,” and input your information.
  • If you are a MAC user, you can “force-join” the SSID by using the Mac’s Airport Utility. All you need to do is select the join “other” and input the username and password.

Once everything is working, you still need to check why the SSID did not broadcast. You can do this by rebooting the router, see if the router’s software was disabled, or if it needs a firmware update.

The connection to the Internet keeps dropping

This is not uncommon and present in users who have a cable Internet or FIOS. This normally happens with a bad signal that enters the modem. If you have splitters connected see if they are 7dB ones if not have them replaced.

The wireless signal drops from one room to another

You may find that the connections perfect in your bedroom, but once you move around the home the signal becomes weak. The problem is that different objects in the home can cause interference. If you have cordless devices in the home, they normally use 2.4GHz band and can be the culprit. Even glass or mirrors can interfere with a signal.

Check to see if all your devices lose signal simultaneously or do only one device lose signal. If all of them lose signal it could be the wireless router causing the problem. You can change out the antennas with bigger ones if they are external and detachable. Make sure the router’s firmware is up to date or think about buying a wireless extender. If it is only one device, try to update the wireless client adapter or invest in a new adapter.

I received a router as a present, but it does not work on my provided network?

If you received a wireless router as a present, the chance is you will not be able to connect it to your current broadband connection. If it is a used router, the best options to reset the device. You can do this by pressing the reset button found on the back or underneath the device. Check the router brand’s website to find the username, password, and IP address. Also, download the software to help configure the device to the network.

The Wireless Network is as slow as a Snail

You have followed all our tips to a T, but still having problems with a slow network. Here are some other tips you can follow:

  • Pay special attention to what is actually slow – if internally slow meaning data transfer between devices, browsing is slow, streaming videos from devices to another is slow – look for firmware updates on the devices. If the problem is on your laptop or perhaps a notebook, you can add a USB Wi-Fi adapter.
  • Slow Internet – make sure your ISP is offering you the promised bandwidth. You can check this by using a speed test tool. Look at AT&T,, or Check your bandwidth during the day at different times. If the problem continues, contact your Internet Service Provider to help.

We hope that our article helps you to get your wireless router connected to the Internet. If the problems are ongoing, contact your ISP provider to check the promised bandwidth or contact the supplier of your wireless router to help. No matter what your internet connection concerns are, we hope we have answered some of your questions.


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